Print Expectations & Website Disclaimer
Effective Date: 22 March 2026
Printing is both a technical process and a craft. Every order is produced using professional equipment, carefully selected materials and quality-controlled workflows. However, unlike digital content viewed on a screen, every printed product has natural characteristics and production tolerances.
This page explains what you can reasonably expect when ordering from Studio22 and helps answer many of the most common questions we receive.
1. Every Order is Custom Made
Every Studio22 product is manufactured specifically for each customer.
Unlike mass-produced retail goods, your order is created using your photographs, artwork and specifications.
For this reason, each product is unique, and minor variations are a normal part of the manufacturing process.
2. Screen Colours vs Printed Colours
One of the most common questions we receive relates to colour differences.
Computer monitors, mobile phones and tablets all display colour differently. Brightness, contrast, colour profiles, ambient lighting and screen calibration all influence what you see.
Printed products use inks on physical materials rather than light emitted from a screen.
For this reason, printed colours may vary slightly from what you see on your device.
This is normal and should not be considered a manufacturing defect.
For colour-critical work, we recommend ordering a test print before placing a larger order.
3. Image Quality
The quality of your finished product depends largely on the quality of the images you supply.
Images downloaded from:
- Screenshots
- Websites
are often compressed and may not produce high-quality prints.
Studio22 cannot increase the resolution of an image beyond the quality originally supplied.
Although our ordering software may display image quality warnings, these warnings are intended as a guide and cannot identify every issue.
4. Cropping
Different print sizes have different proportions.
This means that changing from one size to another may require part of an image to be cropped.
Examples include:
- square photo books
- panoramic books
- canvas prints
- framed prints
- wall art
Customers are responsible for reviewing all cropping before approving their order.
5. Safe Areas & Bleed
Where artwork is supplied by the customer, important text, logos and other critical elements should remain within the recommended safe area.
Background images should extend to the bleed edge where required.
Studio22 cannot accept responsibility for artwork that has been incorrectly prepared.
6. Colour Matching
Although Studio22 uses professionally calibrated equipment and genuine manufacturer inks, exact colour matching cannot be guaranteed.
Small colour variations may occur between:
- different print runs
- different materials
- different paper types
- replacement products
- products produced at different times
These variations fall within normal manufacturing tolerances.
7. Natural Materials
Many Studio22 products are manufactured using natural materials including:
- cotton canvas
- fine art papers
- wood
- leather
- linen
These materials naturally vary in texture, grain and appearance.
No two products will ever be completely identical.
These natural characteristics are considered part of the finished product.
8. Fine Art Papers
Fine Art papers are manufactured from natural fibres and are designed for museum-quality printing.
Because of their composition, these papers may display subtle texture, fibre variation and surface characteristics that differ from standard photographic papers.
These are not defects.
9. Photobook Pages
Photobooks are manufactured using high-quality paper and board materials.
Paper is a natural product and responds to changes in humidity and temperature.
As a result, slight movement or waviness may occasionally occur, particularly during seasonal changes.
This does not affect the structural integrity or lifespan of the book and is considered a normal characteristic of paper products.
10. Canvas Prints
Canvas is stretched by hand over timber frames.
Small differences in tension, corner folds and edge wrapping are normal.
Canvas may also relax slightly over time and can usually be re-tensioned where appropriate.
11. Frames
Timber is a natural material.
Minor variations in:
- grain
- colour
- texture
are expected and contribute to the uniqueness of each frame.
12. Manufacturing Tolerances
Every manufacturing process includes acceptable tolerances.
Minor variations in trimming, positioning, alignment and finishing are normal and do not affect the intended use of the product.
These tolerances are common throughout the printing industry.
13. Design Proofs
Where Studio22 provides a design service, customers are responsible for carefully reviewing every proof before approving production.
Approval confirms acceptance of:
- spelling
- grammar
- layout
- photographs
- colours
- cropping
- page order
- overall design
Changes requested after approval may require additional production time and costs.
14. Customer-Supplied Artwork
Files submitted from third-party software such as Adobe Photoshop, Adobe InDesign, Canva, Affinity Publisher or similar applications are printed as supplied unless a preflight or design service has been purchased.
Customers remain responsible for:
- document setup
- image quality
- bleed
- fonts
- transparency
- embedded images
- colour settings
Studio22 does not routinely inspect every file for design errors.
15. Website Information
We make every reasonable effort to ensure that product descriptions, photographs, pricing and specifications are accurate.
However, occasional errors may occur.
Studio22 reserves the right to correct genuine pricing, specification or typographical errors before production begins.
16. Website Availability
While we aim to provide uninterrupted access to our websites, we cannot guarantee continuous availability.
Maintenance, upgrades, internet interruptions and circumstances beyond our control may occasionally affect website performance.
17. Third-Party Services
Our websites may make use of third-party services including payment providers, courier companies, mapping services, analytics tools and social media platforms.
Studio22 cannot accept responsibility for the availability, content or security of these third-party services.
18. Limitation of Liability
To the fullest extent permitted by applicable law, Studio22 shall not be liable for indirect, incidental or consequential loss arising from the use of our websites, products or services.
Nothing contained in this page limits any rights that cannot legally be excluded under South African law.
19. Questions?
Printing can sometimes be technical, and every project is unique.
If you are unsure about image quality, product selection, colour accuracy, file preparation or any other aspect of your order, we encourage you to contact us before placing your order.
We’re always happy to help.