Terms and Conditions May 2013 update
For the formal legal outline of this website, please see our Policies page
Due to the large variety of options we offer it is essential we clearly define these terms. As much as you dislike unwanted surprises, we would prefer not to be put in a situation that would cause either of us to experience loss or embarrassment.
For this reason we have a lengthy breakdown of all relevant services. If you do not find a clear reference to something you are looking for, please let us know and we will ensure it is added.
Coffee Table Book and Storybook album – Terms and Conditions
Regarding items that are pre-calculated and include design, eg, Thanks you cards, Business Card, Menus etc.
The client is required to complete and sign the order form in–store or send all the relevant details in an e-mail for our design team to produce a proof. The fee includes the first layout, printing of the first proof and printing of the complete set of prints. If any changes are required, this is an additional artwork fee. Additional proof prints are not included and will also be charged at the standing print rate.
Studio22 Album Maker submissions:
We reserve the right to stop or place on hold, any order we believe may be rejected for any reason whatsoever. This stop or hold may take place at any stage in the production process in which we find or notice any irregularity that may negatively affect the final product or the Studio22 brand. The client will be contact via e-mail within 24hours.
Examples: If the cover image does not fully cover the template or appears ‘off balance’. If pages inside the book appear to have errors in layout that in the past have caused books to be reprinted. This is left entirely at the discretion of the staff members involved in the printing and binding of photo books and products at Studio22. Studio22 cannot be held liable for any losses that may be related to this delay in any whatsoever.
CD and DVD printing:
If you supply your own printable CD or DVD’s, although you only pay for the printing you receive, we can not be held liable for errors during printing. This includes printing errors, scratches to discs, printing marks due to fingerprints, ink failure, misalignment, etc. You will be required to supply additional discs or we will invoice discs at our standard fee. If a sealed set of discs are purchased from Studio22, you will receive the full amount ordered, errors will be reprinted by Studio22 at no additional fee.
Design – Copyright:
Copyright applies to all artwork produced by Studio22. This includes Coffee Table Books, Storybook albums, any border created for school packages, presentation borders or sport event and all Special borders produced at Studio22. Any photographer who reproduces borders, bookmarks or desk calendars designed by Studio22 will be held liable for copyright infringement along with the designer who copied the design.
Please request a written quotation. It is a strict policy that we only honour valid Studio22 written quotations. We will gladly write or e-mail you a valid quotation. You are welcome to request verbal information but financial agreements must be put on paper. This relates to all products and services offered by Studio22.
The use of any ICC profiles whether supplied by Studio22 or elsewhere are used at own risk. There is no guarantee whatsoever that any image on a display (calibrated or otherwise) will match a final print through any of our printers. We suggest test prints be made for accurate colour projects. This applies to screens and displays on Studio22 property or elsewhere.
Free delivery or collection is not included in warrantee repairs or replacements. This applies to courier costs for any item sent too or from Studio22.
Courier and postage:
Our prices do not include postage. Please request insurance if it is required. CoffeeTableBooks.co.za, Studio22, Colin Sunkel Photography or any staff member, do not accept responsibility or liability in any why whatsoever for any damage to products once they leave our property.
We reserve the right to make changes to these Terms & Conditions at any time without prior notice whatsoever. The changes will be displayed on this site. Please be sure to refresh your pages as our website is update regularly.
Please do not hesitate to contact us if you have any questions.
“If in doubt, give us a shout!”