When will my order be ready?

Studio22online operates on a standard 7-day production cycle for all framing and mounting products. You will be notified of the estimated completion date via email once your order is scheduled for production. Please be aware that the timeline may be subject to change if our production team is at full capacity. Once your order is ready for dispatch or pickup, a notification email will be sent to you from our server. Please note that express orders may incur additional fees.

Payment Options.

After submitting your order, select the payment option that suits you best. Please visit our Payment page to learn more. We provide multiple payment options for you to choose from, including Payfast, EFT, Snapscan, Zapper, and PayPal when placing your order.

Pickup or Delivery

Photo Products and Prints can be shipped nationwide, to your door or nearest Postnet or PAXI counter. Production time does not include delivery time. We currently offer 6 delivery options online.

We use 6mm Birch Ply for all sizes, with a sturdy 20mm wall hanging support frame for easy display. We follow strict photographic formats (3:2 ratio) for all standard sizes listed in our price list, and images are enlarged by approximately 2% to ensure full coverage. If your image does not meet the correct format, it will be printed to fill the area, but we highly recommend submitting images in the correct format if crop is important. Please note that we cannot reprint an order if the file is not supplied with the correct dimensions and ratio.

It’s important to note that even though we take care to choose the best birch panels, knots, filled knot holes, and the natural grain of the wood will absorb the ink differently, resulting in a unique and natural printed product. This may result in natural imperfections and will not look the same as an image printed on paper. We cannot offer a reprint due to these natural characteristics of the product.